Get started
No price list: every company needs a different set of modules. Request a quote and we will respond to your scope.
The implementation path
- 1
Discover
We learn how your business works and which modules you need.
- 2
Configure
Company settings, chart of accounts, VAT codes, users, roles and document layout are set up.
- 3
Migrate
Opening balances and master data are brought in. Details are agreed per project.
- 4
Train
Your team learns the system, with the built-in wiki in English and Arabic.
- 5
Go live
You start posting real documents into the ledger.
Request a quote
Frequently asked questions
Where is NEP ERP hosted?
NEP ERP is hosted by NEPTUNE UAE, over HTTPS. The product itself runs on a standard VPS or shared hosting with a control panel.
Where is my data stored?
In the MySQL or MariaDB database and private storage folders of the server where NEP ERP is installed, hosted by NEPTUNE UAE. The physical server location is confirmed by NEPTUNE UAE. To be confirmed by NEPTUNE UAE
Which languages are supported?
English and Arabic, with right-to-left layout. Language modes are strictly separated: dates, currency names, exports and error pages follow the chosen language.
Does it produce the FTA VAT201 return?
Yes. VAT codes feed the VAT201 boxes by emirate, and VAT can be settled in one click. Confirm your configuration with your tax adviser.
Does it support WPS?
Yes. UAE payroll produces WPS salary files.
Can you migrate our existing data?
Migration is a step in the implementation path. What is migrated and how is agreed for each project. To be confirmed by NEPTUNE UAE
Does it support multiple branches?
Yes. The Branches module, with departments, job grades and a permission matrix, supports multi-branch companies.
How are backups handled?
The Backup module creates one-file backups of the database and uploaded files, on a schedule. Developers can restore.
Can NEP ERP be customised?
NEP ERP has a plugin architecture with event hooks, and modules are switched on per company. Scope and terms of customisation are agreed with NEPTUNE UAE. To be confirmed by NEPTUNE UAE
What support is available?
Support is available from 9:00 am to 5:00 pm (UAE time). Contact us by email, phone or WhatsApp. The product also includes a built-in wiki in English and Arabic.
What are the installation requirements?
PHP 8.1 or later recommended (7.4 minimum), MySQL 5.7 or later or MariaDB 10.3 or later, and HTTPS. Installation uses a five-step installer in the browser.
How do upgrades work?
Upload the new files over the old ones. The database updates itself on first load.
Descriptions state product capabilities only. They are not legal, tax or accounting advice. Confirm your configuration with your tax adviser.